Unable to access submission form

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    chrstnpascua02
    Asked on December 03, 2020 at 09:54 AM

    Hi, we're having an issue accessing submission form. when I clicked submission, the page won't load we are only seeing blank page with no error prompt. We are able to access the submission form to other devices but using my computer it won't load. I already tried to use different browsers and already clear browser cookies and cache. Please advice. thanks

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    Rehan_F
    Answered on December 03, 2020 at 10:35 AM

    Greetings,

    Could you please clarify which submission form are you referring to? There are no forms in your account yet.

    1607009687_5fc9059729ebe_

    You can send a screenshot here by following the guide below.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Looking forward to hearing from you.

    Thanks