Signature Field is does not have proper width

  • Tracey Eckerman
    Asked on December 3, 2020 at 12:23 PM

    Hello,

    I set up a form in JotForm with the signature form field. Our application is embedding the form in an iFrame. When I display form on desktop the signature field allows me to sign all the way across the field, however, when I view form on the laptop, it is making it very short and not allowing signing all the way across. How can I make signature responsive to mobile, lap top, desktop and tablet - basically all device types. Mobile is not having issues. Appears to be for lap top.


    Thank you!

    Page URL: https://pelitas.jotform.com/build/203307214723950
  • KrisLei Jotform Support
    Replied on December 3, 2020 at 2:59 PM

    Hello,

    I have tried accessing your form on my laptop (Acer) using the Chrome browser, and the signature field is showing as expected:

    1607025409 5fc9430183d54 Screenshot 1204 Screenshot 10

    It could be that the issue only exists on the embedded form, may we ask for the URL where the form is located to investigate it further?

    May we also ask for your device make and model or the browser you are using?

    Thank you. Looking forward to your response.