password reset please

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    Terrence Parker 
    Asked on December 03, 2020 at 01:08 PM

    Please help reset password username Hedgefund1

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    FelipeSantana
    Answered on December 03, 2020 at 04:02 PM

    Hello Terrence,

    Thank you for contacting Jotform Support.

    I have checked our records and I found that the email address you are using in this support ticket (terrence.parker1@verizon.net) does not match the email address on the account Hedgefund1.

    If you are trying to reset the password for the account Hedgefund1, you will need to enter the associated email address in order to receive the password reset link. If you are using an email address that does not match the email of the account then the password reset link will NOT be sent.

    Related User Guide - https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Please let us know if you have any further questions or concerns, we are always happy to help.