Sometimes the form submission is not coming through

Also, sometimes when we have users submitting the form, the form submission is not coming through.

Good day, are you receiving an error when attempting to submit the form? Or does the form submit and send the JotForm notification to your email address, but data is not found in your submissions page?

Please share the link of the form in question, and also information of the submission that is missing in your submissions page, you can share screenshots to illustrate better: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum