-
OliverAsked on December 3, 2020 at 2:45 PM
can't seem to log into my account and my forms are no longer working. Please help!
-
John Support Team LeadReplied on December 3, 2020 at 5:07 PM
Hello Oliver - If you're referring to this account: fingrips, as checked, it is currently suspended reason why the form is disabled.
I have endorsed this to our backend team for further review. We will notify you here as soon as we heard from them.
-
OliverReplied on December 3, 2020 at 5:45 PM
Yes, that is the correct account. Can I know the reason why it was suspended? I never got a notification or email with an issue.
-
Jed_CReplied on December 3, 2020 at 8:29 PM
We apologize for the inconvenience. We are still reviewing the form and we'll let you know here once we have an update from our reviewers.