I cannot access my forms

  • Profile Image
    Tony Evans 
    Asked on December 03, 2020 at 04:28 PM

    Hello,

    All my forms have been removed. Please help me. I cannot run my business without these forms. I need help as soon as possible reinstating my forms. My account has been blocked before for spam, but I had to escalate this issue to get it resolved. I am not spamming anyone. I run a legitimate business and I need this resolved as soon as possible please.

  • Profile Image
    Welvin
    Answered on December 03, 2020 at 06:47 PM

    Hi Tony,

    The account and the given form are active. I see no problem here. You must have figured that out.

    Please contact us again if we can help in any way.

    Thanks

  • Profile Image
    Titan_Literary
    Answered on December 03, 2020 at 06:55 PM
    Yes, I was using a link to a form that no longer exists. Sorry, I get nervous as this happened once before so now I'm jumpy. Thanks for looking into it. 
    Thank you,
    Thomas Anderson
    Editor In Chief
    https://literarytitan.com/book-review-service/
    ---- On Thu, 03 Dec 2020 15:47:37 -0800 Jotform wrote ----
    A new response has been received:
    http:////www.jotform.com
    Answered by Welvin
    Hi Tony,
    The account and the given form are
    active. I see no problem here. You must have figured that out.
    Please
    contact us again if we can help in any way.
    Thanks
    http://www.jotform.com/answers/2743498-I-can-t-Access-My-Forms http://www.jotform.com/answers/2743498-I-can-t-Access-My-Forms?k=0fd227a317bc5583e67954f5887e5d8b&unsubscribe=
    1607039257
    ...
  • Profile Image
    Welvin
    Answered on December 03, 2020 at 08:13 PM

    That explains it then.

    Please contact us again if we can help in any way.