How can I view images through form?
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Mel RobertsAsked on December 03, 2020 at 05:06 PMOur Jotform is not letting us view images. It says that it is set under a team member's name, but she has set us as collaborators, and we still can't view it. How can we troubleshoot this?
Also, is there a way to change the Jotform account email but keep the form and link we have to create to set it to a generic company email that multiple people can view through?We might need to upgrade our account. We are not sure how to fix the ability to view images.
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Lorenz_AAnswered on December 03, 2020 at 07:52 PMJotform SupportThank you for contacting us.
Please ask the form owner to disable the required log-in privacy options from the account settings.
See the image below.
That should let you view the images.
Also, is there a way to change the Jotform account email but keep the form and link we have to create to set it to a generic company email that multiple people can view through?
I have moved this query on a separate ticket https://www.jotform.com/answers/2743962, we'll be addressing that question there shortly.
