Can someone please help unlink my Facebook and use my work email for this account

  • graham.columbus
    Asked on December 3, 2020 at 5:38 PM

    Can someone please help unlink my facebook and use my work email for this account. says I need to contact you to change my login name. I added my work email as a 2nd email, but I would like that to be the login as well and remove FB please. thank you!

  • Welvin Support Team Lead
    Replied on December 3, 2020 at 8:21 PM

    You have to initiate a password reset to create a separate password for your account.

    https://www.jotform.com/help/489-How-to-reset-JotForm-account-password

    Once set, you should be able to log in with your username and the JotForm initiated password. Your username is graham.columbus.

    We can also change your username if you want to. We only need your new preferred username for the account. optimed_us is available.