Draw on Image doesn't work

  • jackson.fisk
    Asked on December 3, 2020 at 11:16 PM
    2- How come using the draw on feature does not always show up on the pdf download? it functions properly on line but when downloaded does not show up
  • Tommy JotForm Support
    Replied on December 3, 2020 at 11:51 PM

    Hello,

    I cloned and tested your form. As a result, I was unable to replicate your issue. Draw on Image field works as expected. If your issue persists, please send us a screenshot of the issue. If you do not know how to send a screenshot to the support forum, please visit this guide.

    Here you can check the screencaps below;

    1607057351 5fc9bfc78a356 3 Screenshot 10

    If you require any further assistance feel free to let us know.