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Sho_RodAsked on December 3, 2020 at 11:32 PM
Hi Guys,
Is there anyway that whenever I download an answered sheet into a PDF form, it looks exactly the same as how it is set up like when I created the JotForm?
Every time I download it into PDF, it doesn't look like the Jotform that I used. Thanks
Page URL: https://form.jotform.com/203378126177054 -
Vanessa_TReplied on December 3, 2020 at 11:49 PM
Just to clarify, please note that PDF Form is different from PDF Document. As per checking, you have both within your PDF Editor.
https://www.jotform.com/pdf-editor/203378126177054
PDF Form is meant to be downloaded so that users can fill it out using PDF readers like Adobe Acrobat.
PDF Document is meant to display the user's submitted data.
When you say it does not look like the JotForm you used, can you please share screenshots of what you want it to look like and what it currently looks so that we know which exactly are you referring to?
How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)
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Sho_RodReplied on December 4, 2020 at 12:33 AMI meant PDF Document. Thanks for clarifying. I want to download the PDF
document with a side by side photo just like what I did in my Jotform.
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Ashwin JotForm SupportReplied on December 4, 2020 at 1:38 AM
Please note that you can take advantage of our PDF editor to customize the PDF document as per your need.
I will add a new PDF document and try to place the file uploads side by side. I will get back to you on this soon.
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Ashwin JotForm SupportReplied on December 4, 2020 at 1:49 AM
I have added a new PDF document in your form and placed the before / after file upload field side by side. Please check the screenshot below:
Is this acceptable or you want all the images to be displayed in one single page? Please let us know and we will further customize it.
We will wait for your response.
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Sho_RodReplied on December 4, 2020 at 2:11 AMawesome! let me try it on my end
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Sho_RodReplied on December 4, 2020 at 2:11 AMWill it look like this whenever someone fills out the Jotform and I
download it as a PDF Document?
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Vick Support Team LeadReplied on December 4, 2020 at 3:04 AM
That is correct, it will. You just need to select the correct PDF document when you enable the PDF attachment in your Notification/Autoresponder Emails.
Let us know if you have any other questions or concerns.
Thanks
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Sho_RodReplied on December 4, 2020 at 3:22 AMWhen I download the file to PDF, the other elements were not showing up
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Sho_RodReplied on December 4, 2020 at 3:22 AMCan you also show me where to go under settings so I can select the pdf
document as a default attachment?
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Richie JotForm SupportReplied on December 4, 2020 at 4:01 AM
May we know what fields are not showing?You may try manually adding the missing field in your PDF document in the PDF editor.
You may select the attached PDF in your notification/autoresponder email.
Please give it a try and let us know how it goes.
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Sho_RodReplied on December 4, 2020 at 4:33 AMI tried my best guys. Can you help me add one last thing?
Attached below should look like a footer just like what it's shown in the
Form Builder.
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Richie JotForm SupportReplied on December 4, 2020 at 5:17 AM
Unfortunately, we cannot view attachments in the tickets.
Kindly post a screenshot of the error by following this guide: How-to-add-screenshots-images-to-questions-to-the-support-forum
Looking forward for your response.
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Sho_RodReplied on December 4, 2020 at 8:55 AMI added an image at the bottom of my jotform. Why is it not showing using
the PDF editor?
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Ashwin JotForm SupportReplied on December 4, 2020 at 10:12 AM
I have gone ahead and added the footer image in the PDF document of your form. Please check the screenshot below:
Hope this helps.
Please check your PDF document and see if the footer is being displayed correctly. Do get back to us if you need any other changes.
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Sho_RodReplied on December 7, 2020 at 1:00 AM
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Vanessa_TReplied on December 7, 2020 at 2:10 AM
Since your last question is of a different topic, I have moved it to a separate ticket and will be answering you in the link below shortly: