My account was suspended

  • Profile Image
    Princess Aine Dulay 
    Asked on December 03, 2020 at 11:34 PM

    Hello,


    May I know how I can reactivate my account here? I forgot my account and now I reset it. However, it suddenly said it got suspended. Hoping for your assistance.


    Thank you.


    Regards,


    Princess

  • Profile Image
    Kenneth_C
    Answered on December 04, 2020 at 05:59 PM

    Thank you for reaching support,

    It has been found that you have sent 20 emails on the form in such a short time, may we know why that is?

    Awaiting your response.

    Best.

  • Profile Image
    Princess Aine Dulay 
    Answered on December 04, 2020 at 06:11 PM
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  • Profile Image
    Kenneth_C
    Answered on December 04, 2020 at 07:19 PM

    Hi there,

    It seems that your reply was encrypted so we are not able to understand it.

    Please re-send your reply again.

    Awaiting your response.

    Best.