Is there a way to suspend and re-enable subscription?

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    Alvaro Batista 
    Asked on December 04, 2020 at 01:01 AM

    Hello,

    I'm a new Jotform user and I have a question. I'm a photographer and I do school pictures. School pictures usually happen September through November. Is there a way to have my account active during certain months when I'm using them and then deactivating them when I'm not? If I have to pay when I'm not using the forms might me a deal breaker.


    Thank you!

  • Profile Image
    Vanessa_T
    Answered on December 04, 2020 at 02:09 AM

    Please note that you can upgrade and downgrade your account anytime. If you'll only be active in certain months, then I suggest you select a Monthly plan.

    How-to-Upgrade-My-Account

    During the times when you will no longer need an active subscription, just make sure to cancel your subscription before its scheduled renewal.

    How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Also, since you'll be switching your subscription from time to time, I suggest you pay via credit card so that the switching can be smoothly done on your end.