Is there a way to suspend and re-enable subscription?

  • Profile Image
    Alvaro Batista 
    Asked on December 04, 2020 at 01:01 AM


    I'm a new Jotform user and I have a question. I'm a photographer and I do school pictures. School pictures usually happen September through November. Is there a way to have my account active during certain months when I'm using them and then deactivating them when I'm not? If I have to pay when I'm not using the forms might me a deal breaker.

    Thank you!

  • Profile Image
    Answered on December 04, 2020 at 02:09 AM

    Please note that you can upgrade and downgrade your account anytime. If you'll only be active in certain months, then I suggest you select a Monthly plan.


    During the times when you will no longer need an active subscription, just make sure to cancel your subscription before its scheduled renewal.


    Also, since you'll be switching your subscription from time to time, I suggest you pay via credit card so that the switching can be smoothly done on your end.