Form issue

  • Ankush
    Asked on December 4, 2020 at 1:31 AM

    Hello Team,

    Hope you are well,

    I have free plan, And I have created only 5 forms and it's showing me upgrade form, If you see the forms is not appearing in below page link, please fix asap

    Thanks!

    Ankush

    Jotform Thread 2744457 Screenshot
    Page URL: https://www.waybasics.com/pages/help
  • Vick_W Jotform Support
    Replied on December 4, 2020 at 3:11 AM

    Hi Ankush,

    The form is over quota due to the upload space limit. You've deleted the submissions but they are still in the Trash folder. Please empty the Trash Folder so you can use the forms again. Please use the following link to check the Trash Folder.

    https://jotform.com/inbox/73481416598467/trash

    Thanks