Payment pending

  • PearlDavies
    Asked on December 4, 2020 at 2:00 AM

    Hey there,
    I have had a client set up a payment schedule with me, it's meant to start in a fortnight but she said that it's already pending to be taken out of her account. Does Jotform take payments from my customers..? How does this work now..?

  • Richie JotForm Support
    Replied on December 4, 2020 at 4:11 AM

    I have checked your form and I can't seem to find any payment integration.

    We don't get any payment from the form users.

    You would have to use payment integration to receive payments.

    Guide:https://www.jotform.com/help/323-mastering-payment-form-integrations-with-jotform