problem with downloads

  • Profile Image
    danshlang
    Asked on December 04, 2020 at 05:06 AM

    Hi

    how are you?


    I am trying to use your new submission option and edit the form directly from the new submission view. but when I edit the form and download the form to a PDF file

    I get only the first row and not all the them

    please see picture one - this is the editing mode from your system(you can see 5 rows)

    and the second picture of what I get in the PDF file after download (only the last row)

    can you help me with that

    thanks

    Danny

  • Profile Image
    Gaetan_B
    Answered on December 04, 2020 at 06:25 AM

    Hello Danny,

    Thank you for reaching out.


    I haven't been able to recreate the issue on my end, see screenshot below.

    1607081100_5fca1c8c480a5_


    Could you please try again and let us know if everything went back to normal?


    Should you have any further inquiries, please don't hesitate to reply to this thread.

    Gaetan