problem with downloads

  • danshlang
    Asked on December 4, 2020 at 5:06 AM

    Hi

    how are you?


    I am trying to use your new submission option and edit the form directly from the new submission view. but when I edit the form and download the form to a PDF file

    I get only the first row and not all the them

    please see picture one - this is the editing mode from your system(you can see 5 rows)

    and the second picture of what I get in the PDF file after download (only the last row)

    can you help me with that

    thanks

    Danny

    Jotform Thread 2744685 Screenshot
    Page URL: https://form.jotform.com/202606623768055
  • Gaetan_B
    Replied on December 4, 2020 at 6:25 AM

    Hello Danny,

    Thank you for reaching out.


    I haven't been able to recreate the issue on my end, see screenshot below.

    1607081100 5fca1c8c480a5 Screenshot 10


    Could you please try again and let us know if everything went back to normal?


    Should you have any further inquiries, please don't hesitate to reply to this thread.

    Gaetan