How to run Facebook ads with Facebook pixel

  • Rames
    Asked on December 4, 2020 at 6:22 AM

    Hi, I use Jotform with facebook pixel widgets to collect lead.

    I would like to run Facebook ads with Landing page view optimization but on the ads Facebook don't find any pixel on page.

    1607080888 5fca1bb856273 Screen Shot 256 Screenshot 10


    However, when I use pixel helper it shows pixel firing correctly.

    1607080909 5fca1bcd7870c Screen Shot 256 Screenshot 21

    How do I fix this problem?


  • Rehan Support Team Lead
    Replied on December 4, 2020 at 8:31 AM

    Greetings Rames,

    I've was doing some testing on a clone of your form and I'm unable to replicate the issue. It looks like I'm exactly at the same option but please let me know if I'm not.

    1607088197 5fca384518641  Screenshot 10

    Also, the form number in your screenshot looks incorrect. Please recheck on your end.

    If you could send us a short video then it will be very helpful for us in replicating the issue. You can upload it on Dropbox or Google Drive and share its URL here.

    Should you need furhter assistance, let us know.

    Thanks