How to run Facebook ads with Facebook pixel

  • Profile Image
    Asked on December 04, 2020 at 06:22 AM

    Hi, I use Jotform with facebook pixel widgets to collect lead.

    I would like to run Facebook ads with Landing page view optimization but on the ads Facebook don't find any pixel on page.

    1607080888_5fca1bb856273_Screen Shot 256

    However, when I use pixel helper it shows pixel firing correctly.

    1607080909_5fca1bcd7870c_Screen Shot 256

    How do I fix this problem?

  • Profile Image
    Answered on December 04, 2020 at 08:31 AM

    Greetings Rames,

    I've was doing some testing on a clone of your form and I'm unable to replicate the issue. It looks like I'm exactly at the same option but please let me know if I'm not.


    Also, the form number in your screenshot looks incorrect. Please recheck on your end.

    If you could send us a short video then it will be very helpful for us in replicating the issue. You can upload it on Dropbox or Google Drive and share its URL here.

    Should you need furhter assistance, let us know.