Take photo widget: Image are stretched

  • Aalgse
    Asked on December 4, 2020 at 6:35 AM

    It, still stretches photos if taken with phone or tablet in landscape... Looks good in the live view, take the phot and it's stretched? Thought this would have been fixed by....what the use of a photo if it doesn't match reality

  • Lorenz JotForm Support
    Replied on December 4, 2020 at 7:18 AM

    Hi there,

    I tested the take photo widget from the JotForm mobile app, and the image doesn't look stretched on my end.

    See the image below.

    1607084047 5fca280fe7c48 Screenshot 2020 Screenshot 10

    May we know the form you're having this issue with? You currently have 30+ forms on your account and I can't seem to figure out which form is in the question.

    Also, it would be great if you can share with us a screenshot of the stretched image you are referring to.

    Guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Looking forward to your response.