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MudRoomAdaAsked on December 4, 2020 at 7:55 AM
I received the following message from service@paypal.com:
Hello, Rachel KlobucherPlease check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:
https://www.jotform.com/ipns/paypal.php
If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.
Thank you for your prompt attention to this issue.
PROTECT YOUR PASSWORD
NEVER give your password to anyone, including PayPal employees. Protect yourself against fraudulent websites by opening a new web browser (e.g. Internet Explorer or Firefox) and typing in the PayPal URL every time you log in to your account.
Not sure why you received this email? Learn more [https://www.paypal.com/us/smarthelp/article/why-am-i-receiving-emails-from-paypal-when-i-dont-have-an-account-faq4172?v=1&utm_source=unp&utm_medium=email&utm_campaign=RT000111&utm_unptid=644a75ff-35f7-11eb-b682-b875c0ab0fff&ppid=RT000111&cnac=US&rsta=en_US(en-US)&cust=MVLGHGHN22TL6&unptid=644a75ff-35f7-11eb-b682-b875c0ab0fff&calc=f5697e1973c0b&unp_tpcid=email-ipn-warning&page=main%3Aemail%3ART000111&pgrp=main%3Aemail&e=cl&mchn=em&s=ci&mail=sys&appVersion=1.26.0&xt=]
Copyright © 1999-2020 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.
PayPal RT000111:en_US(en-US):1.0.0:f5697e1973c0b
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Richie JotForm SupportReplied on December 4, 2020 at 8:33 AM
In IPN settings in your PayPal account where you enabled your IPN, can you please change the Notification URL to https://ipn.jotform.com/ipns/paypal.php?
Guide:https://www.jotform.com/help/276-how-to-enable-ipn-on-your-paypal-account
Let us know how it goes.
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MudRoomAdaReplied on December 4, 2020 at 1:44 PMThank you, I followed the instructions so hopefully it is fixed now.
Rachel @ The Mud Room
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