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P_KoskinenAsked on December 4, 2020 at 8:59 AM
My form is enabled, but is not allowing entries. Please assist.
Page URL: https://form.jotform.com/93084045347155 -
Rehan Support Team LeadReplied on December 4, 2020 at 9:39 AM
Greetings Hensler,
I've just sent a test submission on your form and I was able to submit your form successfully. If you are still not able to submit the form then please provide us more details.
Thanks
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P_KoskinenReplied on December 4, 2020 at 9:55 AMAfter our subscription renewed yesterday, our original link
https://form.jotform.com/93084045347155 was changed to
https://form.jotform.com/203205598316152 *We had been using the original
link perfectly since Monday*. Now, we had to quickly notify all of our
customers to use the new link. I don't know why it changed, but would
appreciate it if this could be investigated so it isn't an issue in the
future.
*Kindly,*
*Carrie Hensler*
*Systems Manager*
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Jovanne JotForm SupportReplied on December 4, 2020 at 11:06 AM
Hi Carrie, thank you for getting back us.
As per checking, the two forms are different:
- https://form.jotform.com/93084045347155 - W20 Class Submissions for District Funding
- https://form.jotform.com/203205598316152 - W21 Class Submissions for District Funding
However, the form https://form.jotform.com/93084045347155 is currently disabled.
Let us know if you have further questions.