What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    our embedded JotForms are disabled in FireFox and Chrome

    Asked by Roofcrafters on October 02, 2013 at 10:39 AM

    Our JotForms embeds in FireFox and Chrome are disabled and you can't select a field to enter data or submit. As far as we can see they still work in IE8, 9, 10 and Safari

    Is this a problem with the css that is included in the embed

    Page URL:
    http://www.roofcrafters.com/landingpages/siding/siding.html

    problem select
  • Profile Image
    JotForm Support

    Answered by guilledutra on October 02, 2013 at 02:32 PM

    Hi,

    Could you try by embeding your form using the iframe code method http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    I cannot figure out exactly the cause why the form is not working under firefox or chrome,  maybe the form is conflicting with other javascripts files thats why my advice is to use tthe iframe code, are you using a HTML code generator(tool)? please let us know if your form work properly after using the iframe code method.

    Thanks