Unable to login

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    Mark Feinberg 
    Asked on December 04, 2020 at 09:51 AM

    Hi,

    I encountered difficult logging in to my workstations. I reset my password and successfully logged in on two of my workstations but am unable to do this on my primary workstation. Continually receive error messages that account has been locked and am unable to receive another password reset email. I have cleared out cache and auto login numerous times and this has not resolved the issue. Help

    thanks

    mark feinberg dmd

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    ashwin_d
    Answered on December 04, 2020 at 10:37 AM

    I did check your account and found that it was locked because of multiple failed login attempt.

    I have gone ahead and activated your account again. Do try to sign in to your Jotform account and get back to us if you have any issue.

    We will wait for your response.