What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am unable to verify my email adress

    Asked by ogo ekweozor on October 02, 2013 at 12:33 PM

    I am unable to verify my email address as the verification code is not working. I  have  major event on  friday the 4th of oct  and intend to begin sening invitations today. I need this verified immediately and guests need to rsvp via the form as of today. the email i received is below: Please respond asap

    To be able to send emails from this address we must verify your email address. Please copy the verification code below to your browser:

     

     

     

    Verification Code: f6462359cf81f8bb7447bee1169b469e

     

     

     

    JotForm Team

     

    Page URL:
    http://www.ogonewyork.com/contact.htmlandhttp://www.ogonewyork.com/rsv<br/>p.html

    email Emails JotForm div
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    JotForm Support

    Answered by guilledutra on October 02, 2013 at 04:03 PM

    Hi,

    Could you provide us the error message that you receive while trying to verify your email address, are you using a new verification code, or a verification code already used with other email address?

    Each email address needed to verify will use an unique verification code, could you please confirm that you are following this procedure in order to verify your new email address 

    http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Thanks

  • Profile Image

    Answered by ogo ekweozor on October 02, 2013 at 04:12 PM
    I sent the message in my email on your contact us page.
    Sent from my iPhone
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    JotForm Support

    Answered by guilledutra on October 02, 2013 at 04:13 PM

    Hi,

    could you forward that message to support@jotform.com?

    Thanks