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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form in HTML email

    Asked by adamstielstra on October 02, 2013 at 12:42 PM

    Hi, I crated and html email and added the source code of my form to the body of my email, and the form works just fine. However I need to send this html email through gmail and when I copy the content and paste into gmail the form appears but when I send the email the person that received it ges an error when they submit the form information. Is there a way that I can make my form work?


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    JotForm Support

    Answered by ashwin_d on October 02, 2013 at 03:45 PM

    Hello adamstielstra,

    We actually do not recommend embedding your form's source code in emails because most of the email clients are very limited in supporting HTML & Scripts. That means embedding your form in email will most probably not work/display correctly on user's email client.

    You need to get your form's direct url and send it through an email. Here are the steps to get your form's direct URL:

    1. Select Setup & Embed tab

    2. Click Embed Form

    Hope this helps.

    Thank you!