Not receiving submissions?

Hello I have not received any alerts of a new submission to my form but I have users who say they have submitted a form but I haven't been notified of it.

Hello,

Thank you for reaching out.

To receive an email when someone submits your form, you have to set up an email notification.

Here's a guide on how to do that: Setting up Email Notifications.

Hopefully, this will help solve the matter at hand.

Should you have any further inquiries, please don't hesitate to reply to this thread.

Gaetan