Not receiving submissions?

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    Charisma M Akins 
    Asked on December 04, 2020 at 12:58 PM

    Hello I have not received any alerts of a new submission to my form but I have users who say they have submitted a form but I haven't been notified of it.

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    Gaetan_B
    Answered on December 04, 2020 at 03:14 PM

    Hello,

    Thank you for reaching out.


    To receive an email when someone submits your form, you have to set up an email notification.

    Here's a guide on how to do that: Setting up Email Notifications.


    Hopefully, this will help solve the matter at hand.

    Should you have any further inquiries, please don't hesitate to reply to this thread.

    Gaetan