Account blocked: please reactivate

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    Nele Peeters 
    Asked on December 04, 2020 at 03:34 PM

    My account has been blocked. I am from a student council and we are trying to set up a buddy system. The students fill in the form when they are interested in participating. The students introduce themselves briefly so that we could match them with the same interests. Could you please reactivate my account? Thank you!

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    Ariel_P
    Answered on December 04, 2020 at 07:16 PM

    Hello,

    Thank you for reaching out to us.

    For further assistance, let me coordinate this with the team. We'll get back to you with an update.

    We appreciate your patience.

  • Profile Image
    Ariel_P
    Answered on December 05, 2020 at 07:20 AM

    Hello there,

    Our apologies for the inconvenience.

    Your account got automatically suspended by our anti-phishing filter tool. Upon checking your form, we didn't see any form fields that violate our terms of use(https://www.jotform.com/terms/).

    We have reactivated your account. Your form should be fine now.

    If you need further assistance, please feel free to contact us.