Product Image Upload not working "Server Error"

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    gowebworks
    Asked on December 04, 2020 at 03:40 PM

    Getting 'Server Error' on image upload to any one of our products. We tried many different browsers to try to get around the problem, it keeps happening.

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    Mike_G
    Answered on December 04, 2020 at 07:42 PM

    We would like to apologize for any inconvenience. I have checked the feature of uploading a product image for product items on payment fields of the form on my end and I was not able to reproduce the issue. I have tested this on a cloned version of the most recent form you have accessed in your account (this form: Yola Produce Delivery)

    1607127814_5fcad3062f39e_zt201204_192256

    I understand that you have tried using different browsers to see if you'll be able to make it work on your end. But, may we ask that you also try using a different device and/or internet/network connection to see if the issue persists?

    We will wait for your response.