What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you send a confirmation e-mail to the individual after they've completed the form?

    Asked by alarner89 on October 02, 2013 at 03:08 PM

    Users of the form see a blank page after submitting their form. They don't know to scroll up on the page to see the message "Thank You. Your submission has been received". How do we send a confirmation e-mail to make sure individuals know their materials have been received by the system?

    message scroll
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    JotForm Support

    Answered by guilledutra on October 02, 2013 at 04:54 PM

    Hi, 

    you can configure an autoresponder email alert so after the user submiited the form it will receive a confirmation email,

    please check this guide about How To configure a form autoresponder:

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Hope it helps

    Thanks