Question about HIPAA Compliance and Website Builder Solutions

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    Jarrod Malheiro 
    Asked on December 04, 2020 at 06:07 PM

    I'm working to throw together some online intake forms for a doctor.

    If we sign up for Jotform silver, can I design the form in Jotform Builder and then just add it to a Wix or Squarespace website?

    And more importantly, will the result be considered HIPAA compliant? Or would I need to use a different host/builder for the form to keep compliance?

    Finally would jotform allow me to send a link to patients to fill out the form in HIPAA compliance without hosting on a prexisting website?

    I'd like us to sign up but I want to know the steps we'd have to take to use your product with HIPAA compliance and we currently don't have something set up.

    Thank you for your time and I look forward to hearing your responses.

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    Lorenz_A
    Answered on December 04, 2020 at 09:36 PM

    Thank you for contacting us.

    If we sign up for Jotform silver, can I design the form in Jotform Builder and then just add it to a Wix or Squarespace website?

    Yes, you should be able to embed your form to Wix or Squarespace website.

    Guide: adding-a-form-to-squarespace

    Guide: adding-a-form-to-your-wix-site

    And more importantly, will the result be considered HIPAA compliant? Or would I need to use a different host/builder for the form to keep compliance?

    So long as your HIPAA is enabled from your account, the result will be considered as HIPAA compliant.

    Guide to enable HIPAA from the account (SILVER, GOLD): how-to-upgrade-to-HIPAA-compliance?

    Finally would jotform allow me to send a link to patients to fill out the form in HIPAA compliance without hosting on a prexisting website?

    Yes, there's an option in the form builder to instantly share the form via email, wherein it will be sent from our server.

    Guide: https://www.jotform.com/help/303-how-to-send-a-form-via-email

    If you are referring to something else please let me know.

    I'd like us to sign up but I want to know the steps we'd have to take to use your product with HIPAA compliance and we currently don't have something set up.

    You will need to subscribe to either SILVER or GOLD plan for HIPAA compliance eligibility. Once subscribed, you have to enable HIPAA from your account date page.

    Guide: https://www.jotform.com/help/500-how-to-upgrade-to-hipaa-compliance?

    Once activated, your account and forms should be HIPAA compliant now after that, and there will be HIPAA compliant badge that will automatically show on your account and forms.

    I hope this answers all your queries. Let us know if you have other questions, and we'll be happy to answer them for you.