Issue with a form

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    Asked on December 04, 2020 at 06:44 PM

    Good evening. Is there a number I can speak with someone directly?I prefer phone as opposed to email or form submission.

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    Answered on December 04, 2020 at 09:40 PM

    Thank you for reaching out to us.

    Unfortunately, we do not provide phone support/live support, but we will gladly assist you here on our support system, as we operate 24/7.

    Please provide us more information about the issue you're getting with the form so we can assist you better.

    We look forward to your response.

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    Amanda Davis 
    Answered on December 05, 2020 at 01:20 PM

    Good evening, 

    I need to know how I can add a drop option to one of my boxes. At the bottom of the form there is an option where a customer can select direct deposit. If a customer selects direct deposit how would I get an additional box to drop that states:

    Account number

    Routing number 

    Checking or Savings

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    Answered on December 05, 2020 at 08:54 PM

    You may add a Dynamic Dropdown widget. Using this widget you can configure multiple steps. Based on one option it would show the corresponding values related to it,

    Unfortunately, it is not possible to hide the options in a native dropdown based on another option.

    Let us know if you have further questions.