Mailchimp Integration

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    Dwight_Golden
    Asked on December 04, 2020 at 08:43 PM

    Hello,

    We have set-up a Mailchimp integration with our form and everything appears to be right, but it doesn't populate in Mailchimp. What should we do?

    Thanks!

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    Ahmed_S
    Answered on December 04, 2020 at 10:30 PM

    Hello Dwight_Golden,

    Please try to remove the integration and to setup it again following the steps in this guide

    https://www.jotform.com/help/163-how-to-integrate-with-mailchimp

    Also try adding couple of different contact entries to your form before the integration setup so you can get the "Add the existing contacts to Mailchimp" option as shown in the guide, so you can check if they are added to you Mailchimp or not directly after the integration is completed.

    And please make sure that you press "COMPLETE INTEGRATION" button to complete the integration process.

    Please let us know if it works with you and if you have any further questions.