Edit Submission: Autocomplete address widget is not filled with previously-submitted data

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    bluecells
    Asked on December 05, 2020 at 11:59 AM

    Hello,

    When I try to edit a submission, the fields of the Google address widget are empty. Is there a way to recall the data that have been previously entered?

    https://eu.jotform.com/edit/4829945001416965262

    Thanks a lot,
    Jérôme

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    JohnRex
    Answered on December 05, 2020 at 07:37 PM

    Hello Jérôme - The submission data should be visible in the form when you try to edit it. Here's an example: https://eu.jotform.com/edit/4830229724012470277

    I tried accessing the edit link you shared and was able to replicate the issue even with a cloned form.

    1607214896_5fcc2730b2190_

    I am sending this now to our backend team for further checking. We will notify you here for updates.

    Apologies for this inconvenience.

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    bluecells
    Answered on December 06, 2020 at 02:14 PM

    Thank you for your support. I had to change widget in the meantime. Places were no showing up (no airports, no hotels, no restaurants) which is a problem for a taxi company :) !!!

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    JohnRex
    Answered on December 06, 2020 at 03:44 PM

    I understand. I can see that you are now using the GeoComplete widget. I believe that works for a more detailed search of a location such as hotels and restos as per your requirement.

    Regarding the previous Autocompleted address widget, there is no update yet, unfortunately. But we'll keep you apprised here for updates.


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    hayk
    Answered on December 07, 2020 at 05:25 AM

    We are sorry for the inconvenience caused to you. We have updated the widget and the problem has been resolved. Please check out the widget once again and let us know if the issue persists. Thank you for reporting the issue.

    Regards,

    Widgets Team