HOW DO I ATTACH MY BANK ACCOUNT TO THE FORM?

  • gospelolivegarden
    Asked on December 5, 2020 at 12:49 PM

    I HAVE EDITED ONE OF YOUR BEAUTIFUL DONATION FORMS TO RECEIVE DONATIONS VIA CREDIT CARD. HOWEVER, I AM NOT SEEING WHERE TO ATTACH THE BANK ACCOUNT WHERE THE DONATIONS OR PAYMENTS SHOULD GO. HOW DO I CONNECT MY BANK ACCOUNT TO THE FORM?

    Page URL: https://form.jotform.com/203394344792562
  • Kat JotForm Support
    Replied on December 5, 2020 at 8:16 PM

    Hi there,

    Happy to help!

    You will need to use one of our Payment Integrations in your form: I see after making a clone of your form 203391080279556 you have selected a PayPal integration.

    Were you able to successfully connect to your PayPal account? As a refresher, here is how-to-integrate-form-to-paypal-checkout:

    1607217075 5fcc2fb338750 connect%20to%20 Screenshot 10

    Upon checking your form, it looks like there is an issue with the PayPal integration:

    1607217172 5fcc301499e3f Screenshot 21

    This typically means that there has been an issue in connecting to your PayPal account: you may need to go in and disconnect and then reconnect the integration.

    Please note that you will also need to have a premier or business PayPal account to use this integration: is your PayPal account Premier or Business?

    Could you please attempt the proposed solution above and re-check your PayPal account information and let us know if the issue persists? We await your response.

  • gospelolivegarden
    Replied on December 6, 2020 at 8:19 AM

    that was helpful but not helpful enough. I would not want to use paypal at all because it has limitations in my country Ghana, West Africa. I would want to integrate only credit or debit card payment system directly to the bank account in Ghana. Kindly help me out.

  • Jeanette JotForm Support
    Replied on December 6, 2020 at 12:06 PM

    Unfortunately, this is not possible, you must use any of the available payment processors in our list of Payment integrations.

    Kind regards.

  • gospelolivegarden
    Replied on December 6, 2020 at 1:09 PM

    Can you please confirm for me which of your payment integrations is available in Ghana.


    Thanks


  • VincentJay
    Replied on December 6, 2020 at 5:15 PM

    Please visit this link (https://www.jotform.com/integrations/category/payment-processing) and let us know if one of the payments listed would work for you.

    Let us know if you need further help. Thank you!

  • gospelolivegarden
    Replied on December 7, 2020 at 10:16 PM

    HI


    I WROTE TO YOU GUYS YESTERDAY ASKING ABOUT WHICH PAYMENT INTEGRATION IS AVAILABLE IN GHANA?

    I HAVE FOUND SKRILL TO BE AVAILABLE IN MY COUNTRY, GHANA. HOWEVER, EACH TIME I INTEGRATE SKRILL INTO THE FORM, THE CREDIT CARD TEXT FIELDS DISAPPEAR. ANY REASON WHY? OR LET ME RATHER SAY THAT SKRILL DOES NOT SEEM TO HAVE A CREDIT CARD PAYMENT INTERFACE.
  • Vanessa_T
    Replied on December 8, 2020 at 2:03 AM

    I have moved your last concern on a separate ticket since it focuses on Skrill and will be answering you on the link below shortly:

    https://www.jotform.com/answers/2751566