What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to remove the CAPTCHA box that pops up after form submission?

    Asked by J9a2m6e8s5B on October 02, 2013 at 10:33 PM

    I've searched the Q&A's to no avail. I am using a custom URL - which works fine - but I want to remove the CAPTCHA box that pops up once the form is submitted:

    I do not want CAPTCHA at all. It's not on my actual form - it appears after submission. How can I remove this feature as spam is not a major concern of mine, but losing possible leads is.

    Page URL:
    http://mortgagemarkct.com/free-consultation/

    custom url height png
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    JotForm Support

    Answered by EltonCris on October 03, 2013 at 02:07 AM

    Hi,

    The form conflicts with your website scripts that's why it fires up the captcha page when you hit submit button on your form. The best way to resolve that is to embed your form using iframe embed code. How to get your iFrame Embed Code. Since the form loads in iframe, it will not conflict anything on your page.

    Thanks!

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    Answered by James on October 03, 2013 at 09:54 AM

    Worked perfectly - thank you!