Jotform does not respond to embedded scripts.

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    Asked on December 06, 2020 at 06:36 AM


    We have been using Jotform scripts to embed forms on our pages. However, Jotform does not respond to scripts and forms are not displayed on the page.

    You can check it on

    Here is the script: <script type="text/javascript" src=""></script>

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    Answered on December 06, 2020 at 11:31 AM


    We apologize for the inconvenience.

    I've checked the form and was able to access embedded without any issues:


    Could you please check if you can access using the direct link to the form instead:

    I've cleared your form caches from our end. Please also try access using any other browser or internet connection and check again. If the issue persists, please provide a screenshot with the error page. Here's the guide on how you can post screenshots on our support forum:

    We're looking forward to your reply;

    Thank you in advance!

  • Profile Image
    Answered on December 06, 2020 at 11:41 AM


    Thanks for your kind feedback.

    We can access to the link you gave:

    However, we cannot embed this link on our pages.

    The subdomain cannot be reached at this moment by showing ERR_SSL_PROTOCOL_ERROR:

    1607272757_5fcd0935e526e_Ekran Resmi 202

    Due to the fact that all embed links generated from the Jotform dashboard are linked to domain, forms cannot be displayed:

    1607272882_5fcd09b2d44da_Ekran Resmi 202

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    Answered on December 06, 2020 at 12:40 PM

    It seems the sub-domain is blocked at the ISP level in Turkey. While our backend team is looking into this, I would suggest you, please use the domain and see if you can access your forms.

    For example:

    Instead of using the form URL:

    Please use the following form URL:

    In your case, plase embed the following code and check again:

    <script type="text/javascript" src=""></script>

    I hope this helps.

    Please let us know if you have further questions.