Form not loading

  • Profile Image
    okumusberrak88
    Asked on December 06, 2020 at 09:46 AM

    Linke tıkladığımda form açılmıyor

    There was a problem Loading this web site uyarısı veriyor sebebi nedir yardımcı olurmusunuz

  • Profile Image
    Zahra_S
    Answered on December 06, 2020 at 11:34 AM

    Hi there!

    Thank you for contacting us.

    Unfortunately, I am unable to replicate the issue on my end. Can you please clear your browser cache and try again?

    And if it still doesn't work, let us know. Also, please provide us with device details on which it doesn't work.

  • Profile Image
    ashwin_d
    Answered on December 06, 2020 at 12:58 PM

    I am sorry for the trouble caused to you. It seems form.jotform.com sub-domain is blocked at ISP level in Turkey. While our backend team is looking into this, I would suggest you to please use https://www.jotform.com sub-domain and see if you are able to access your forms.

    For example:

    Instead of using form URL: https://form.jotform.com/form/xxxxx

    Please use the following form URL: https://www.jotform.com/form/xxxxx

    Hope this helps.

    Do try it out and get back to us if the issue persists.