Upgrade to Silver

Jkanaber
Asked on December 06, 2020 at 01:21 PM

Hi,

I still have a few months left on my Bronze plan but wanted to upgrade. Is there a way to credit the amount I haven't used yet to the silver ?
Thanks,
Jonathan

Jotform Support

Answered on December 06, 2020 at 05:25 PM

Hi,
I checked on your account/username Jkanaber and I see it was already on SILVER plan. It look like you're able to resolved already and was able to upgrade the account.
And yes, the remaining amount from the previous plan was automatically credited to the upgraded plan.
Please let us know if you need further assistance.