Account disabled due to storage limit

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    snazir
    Asked on December 06, 2020 at 03:03 PM

    Hello-

    Can you please reactivate my account. I have deleted the files to release the storage space.

    Thanks

    Sara

  • Profile Image
    jonathan
    Answered on December 06, 2020 at 07:08 PM

    We apologize for inconvenience. I cleared the form cache on your account/username snazir and it appears to have fixed the issue. The account is active and form is available.

    You can check the status when you log in again on the account.

    You can also review the account usage details in your account usage page https://www.jotform.com/myaccount/usage

    Let us know if you need further assistance.