Why can't I sort my forms alphabetically?

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    RutherfordSports
    Asked on December 06, 2020 at 07:33 PM

    Why cant I sort my forms alphabetically

    regards

    Gill

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    ashwin_d
    Answered on December 07, 2020 at 12:11 AM

    Do you mean to say that when you try to sort forms alphabetically, it is not working?

    I did test this issue in my account and did not find any issue with that. I was able to sort forms alphabetically without any problem. Please check the screenshot below:

    1607317553_5fcdb83176b40_sortForm.gif

    I would also suggest you to please clear your browser cache and then try again. The following guide should help you how to clear your browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache

    Hope this helps.

    Do get back to us if the issue persists.

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    RutherfordSports
    Answered on December 07, 2020 at 12:55 AM
    Yes that’s what I meant. I did what is in your screen shot and it does work
    Gill Bloxham
    Director of sport
    ...
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    ashwin_d
    Answered on December 07, 2020 at 02:51 AM

    You mentioned "I did what is in your screen shot and it does work". Is it working or not working for you?

    If it is not working, have you tried clearing browser cache as suggested earlier? I would suggest you to please try again and share a screenshot of your browser console logs to check if it shows any error message. The following guide should help you how to check browser console logs: https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers?

    We will wait for your response.

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    unicolo91
    Answered on December 07, 2020 at 02:56 AM

    you try clearing browser cache and start over

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