How can I be sure that my payments are going through via the form?

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    favorthemomentteam
    Asked on December 06, 2020 at 09:14 PM

    How can I be sure that my payments are going through via the form?

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    Patrick_R
    Answered on December 07, 2020 at 12:39 AM

    Hello! The payment forms can't be submitted unless the payment has been successfully processed. So, if a user selects product(s) on your payment form, then they cannot submit it unless the payment has been made successfully. Failed payments will give the user an error and will ask them to fix it for completing the submission.

    However, if no products are selected, then there is no payment to process; in this case, the form submission will take place. To avoid this, scenario, you can mark your products/payment field as 'required' (as shown in the screenshot below).

    1607319589_5fcdc02546ae5_The Easiest Onl

    I hope this helps. If you have any further questions, feel free to ask.

    Thank you!