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ORGASPACESAsked on December 6, 2020 at 9:32 PM
Hi there,
I have this form: https://form.jotform.com/ORGASPACES/epoxy-floor-ON
and in the Recipient email I was put this email: 5eddd8@inbox.servicem8.com
but I don't receive ani form on this email. Do you know why?
Thanks, Nick
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Vanessa_TReplied on December 7, 2020 at 1:02 AM
As per checking, you have conditions linked to your emails. Please note that emails are only sent if the condition is satisfied.
How-to-Send-Email-Based-on-User-s-Answer
Also, I can see that you are using a custom Sender Email. Please make sure that the credentials are correct and have not changed since you have set it up.