Down grade

  • celestekoopmans
    Asked on December 7, 2020 at 5:09 AM

    Good morning Mr. / Mrs, 

    Is there a possibility to upgrade for 2 months and then restore the subscription back to basics?

    Thank you.

  • Tommy JotForm Support
    Replied on December 7, 2020 at 6:31 AM

    Hello celestekoopmans,

    You can upgrade your account and downgrade it anytime you like. Your forms are not affected when you downgrade and they will remain active, you may also download the data from your account in order to delete the submissions and clear up your space. 

    To upgrade your account;

    1- Click on your profile picture and settings selection

    2- Later click on the Billing tab

    1606452821 5fc0865594159  Screenshot 10

    If you require any further assistance feel free to let us know.