Down grade

  • Profile Image
    Asked on December 07, 2020 at 05:09 AM

    Good morning Mr. / Mrs, 

    Is there a possibility to upgrade for 2 months and then restore the subscription back to basics?

    Thank you.

  • Profile Image
    Answered on December 07, 2020 at 06:31 AM

    Hello celestekoopmans,

    You can upgrade your account and downgrade it anytime you like. Your forms are not affected when you downgrade and they will remain active, you may also download the data from your account in order to delete the submissions and clear up your space. 

    To upgrade your account;

    1- Click on your profile picture and settings selection

    2- Later click on the Billing tab


    If you require any further assistance feel free to let us know.