JotForm does not login in another device

  • coutureindia.show
    Asked on December 7, 2020 at 5:39 AM

    Why does the jotform does not login in another device ?

  • Cecile JotForm Support
    Replied on December 7, 2020 at 7:13 AM

    Hi,

    I checked your account and did not find any problems with it. I tried logging in in my account using two different devices (laptop and mobile phone) but I was not able to replicate the issue you're having. Please check your inputted login details as it may be the cause of this issue. If the problem persists, may I know if you encounter any particular errors upon logging in? You can send us screenshots so that we could see the problem on our end.

    We look forward to your reply. Thank you.

    Guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum