Hoi! Bij het invullen van mijn gepubliceerde formulier staat telkens "Form over quota! This form has exceeded its allocated quota." Ik heb alle oude f

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    asc_avsv_fico
    Asked on December 07, 2020 at 08:41 AM
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    Lorenz_A
    Answered on December 07, 2020 at 07:25 PM

    Hi there,

    You've reached/exceeded the FREE account's upload space limit, that's why you're getting the "Form Over Quota Message". With a Free account, you can only store files with a total of 100Mb, and your account has already exceeded that limit.

    To fix the issue, you will need to delete submissions that have uploads to free up some space.

    Here's a guide: https://www.jotform.com/help/377-how-to-delete-form-submission-data

    Also, make sure that the submissions deleted are purged from the trash entries.

    See the image below.

    1607386958_5fcec74e553f8_test - 2020-12-1607386958_5fcec74e4ed7b_test - 2020-12-

    In addition to that, you've exceeded the maximum submissions allowed on a FREE account as well, which is limited to 500 submissions only. Previous submissions are automatically deleted to give way to new submissions.

    If you want to increase both your submission storage and upload space limit, you will have to upgrade your account to a higher plan, you may see our pricing page if interested https://www.jotform.com/pricing/

    Guide to upgrade: https://www.jotform.com/help/331-how-to-upgrade-my-account

    Otherwise, removing submissions will temporarily resolve the issue.

    If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our Dutch Support Team.