Square recurring payment email: Add additional information to emails

  • MinnskyTickets
    Asked on December 7, 2020 at 9:39 AM
    Also, either process for canceling the membership is incredibly labor intensive and there is no clear way to check/confirm the account it is attached to. What I mean is that there is no single source of information within the email to indicate what submission it is for and removing a saved card number in Square can cause issues for other elements of payment that are not associated with the specific recurring payment.
  • Nikola JotForm Support
    Replied on December 7, 2020 at 9:55 AM

    If I understood correctly, you would like to see more info about the Square subscription inside of the Recurring Payment emails. Can you please tell us exactly which info would you like us to add to the Recurring Payment emails, and we will raise your request to our developers?

  • Nikola JotForm Support
    Replied on December 21, 2020 at 8:45 AM

    I will send a request to our developers to add a Submission ID, selected subscription, and payment information from the payment field to the Recurring Payment email. Please note that we can not provide an ETA for this feature. If there is any update, we will inform you here.