Cannot open the form - Unauthorized error message

  • Profile Image
    Asked on December 07, 2020 at 10:29 AM

    I emailed someone the link to a form. When she clicked on it it said she is unauthorized to access it and I needed to give her permission. Why is that happening?

  • Profile Image
    Answered on December 07, 2020 at 11:27 AM


    Please check the form settings and make sure that it is set to Public.


    If you do not want to set it to Public, you can invite the user by email to give access to the form.

    Let us know if you need further help. Thank you!