Cannot open the form - Unauthorized error message

  • ExtremityMedical
    Asked on December 7, 2020 at 10:29 AM

    I emailed someone the link to a form. When she clicked on it it said she is unauthorized to access it and I needed to give her permission. Why is that happening?

  • VincentJay
    Replied on December 7, 2020 at 11:27 AM

    Hello,

    Please check the form settings and make sure that it is set to Public.

    1607358286 5fce574e5adc5 zvxav32f Screenshot 10

    If you do not want to set it to Public, you can invite the user by email to give access to the form.

    Let us know if you need further help. Thank you!