Send form via email limit

  • Profile Image
    Asked on December 07, 2020 at 10:44 AM

    Dear Mr/Mrs,

    You gave me this answer:

    Hi Celeste,

    Thank you for contacting Support.

    There is a limit set allowed for you to send. For paid clients, they are allowed to send 100 notifications.

    You can share the form link via email, here is how:�, or you can simply copy the link and send it directly from your own email address.

    My question is now, I have upgraded my subscription to bronze. Does that include the 100 notifications? Because now can I only send it to 5 e-mails at the same time. And that was also with the basic. Please let me know. I just want to send a template to 100 emails at the same time.

    Thank you very much for your help.

    Kind regards,


  • Profile Image
    Answered on December 07, 2020 at 11:39 AM

    Hi Celeste,

    To avoid confusion, I suggest following up on the main ticket than creating a new one. Here's the ticket link:

    You can try using your own Email account and just share the form URL. It is the same as sending a form via email feature. To find the form URL, please follow this guide:

    Free user or paid, the limit is 5 email addresses per send email. (Sending form via email feature)


    You can do it multiple times and just add new email addresses. Let us know if you need further help. Thank you!