Send form via email limit

  • Profile Image
    celestekoopmans
    Asked on December 07, 2020 at 10:44 AM

    Dear Mr/Mrs,

    You gave me this answer:

    Hi Celeste,

    Thank you for contacting Support.

    There is a limit set allowed for you to send. For paid clients, they are allowed to send 100 notifications.

    You can share the form link via email, here is how:� https://www.jotform.com/help/303-How-to-send-a-form-via-email, or you can simply copy the link and send it directly from your own email address.

    My question is now, I have upgraded my subscription to bronze. Does that include the 100 notifications? Because now can I only send it to 5 e-mails at the same time. And that was also with the basic. Please let me know. I just want to send a template to 100 emails at the same time.

    Thank you very much for your help.

    Kind regards,

    Celeste

  • Profile Image
    VincentJay
    Answered on December 07, 2020 at 11:39 AM

    Hi Celeste,

    To avoid confusion, I suggest following up on the main ticket than creating a new one. Here's the ticket link: https://www.jotform.com/answers/2749481

    You can try using your own Email account and just share the form URL. It is the same as sending a form via email feature. To find the form URL, please follow this guide: https://www.jotform.com/help/401-where-to-find-my-form-url

    Free user or paid, the limit is 5 email addresses per send email. (Sending form via email feature)

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    You can do it multiple times and just add new email addresses. Let us know if you need further help. Thank you!