My account was auto-renewed today. Need to postpone.

  • Mike Tesoriero
    Asked on December 7, 2020 at 10:57 AM

    My account was auto-renewed today. I'd like to revert to the free account for the time being. Please advise.

  • Ashwin JotForm Support
    Replied on December 7, 2020 at 12:10 PM

    Upon your request, I have cancelled your silver yearly subscription plan and processed the refund for your last subscription payment as well. Please allow 3-5 days for the amount to reflect in your account.

    Please note that your account is now downgraded to fee plan.