How can I successfully integrate my forms with Google sheets?

  • Imani Williams
    Asked on December 7, 2020 at 11:19 AM

    Hi Team JotForm!

    I'm experiencing a bit of technical issues with integrating my forms with Google sheets.

    I've read the FAQS and forums and tried everything they have suggested but it's still telling me "Invalid Authentication".

    Can you assist?

    Thank you!

    Imani


    Jotform Thread 2749758 Screenshot
  • Richie JotForm Support
    Replied on December 7, 2020 at 12:24 PM

    Please try clearing your browser's cache and login to your account to integrate your form with Google Sheet.

    https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets

    Let us know if the issue still remains.

  • Imani Williams
    Replied on December 7, 2020 at 2:55 PM
    Hey,
    Yes the issue still exists. 🙁
    ...
  • Jovanne JotForm Support
    Replied on December 7, 2020 at 5:45 PM

    Hi there,

    I just tested the integration with Google sheet and I could not replicate the issue. The integration seems to be working correctly on my end.

    Could you please try it on a different browser and check if the issue persists?
    Guide: https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets

    I have also cleared your form cache on our end as a precaution.

    Please give it a try and let us know how it goes.

    Thanks!

  • Imani Williams
    Replied on December 8, 2020 at 9:11 AM
    I tried a different browser (google chrome) and it worked!
    Thanks again for your help!
    ...