How can I successfully integrate my forms with Google sheets?

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    Imani Williams 
    Asked on December 07, 2020 at 11:19 AM

    Hi Team Jotform!

    I'm experiencing a bit of technical issues with integrating my forms with Google sheets.

    I've read the FAQS and forums and tried everything they have suggested but it's still telling me "Invalid Authentication".

    Can you assist?

    Thank you!

    Imani


    Screenshot
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    Richie_P
    Answered on December 07, 2020 at 12:24 PM

    Please try clearing your browser's cache and login to your account to integrate your form with Google Sheet.

    https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets

    Let us know if the issue still remains.

  • Profile Image
    Imani Williams 
    Answered on December 07, 2020 at 02:55 PM
    Hey,
    Yes the issue still exists. 🙁
    ...
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    Jovanne_A
    Answered on December 07, 2020 at 05:45 PM

    Hi there,

    I just tested the integration with Google sheet and I could not replicate the issue. The integration seems to be working correctly on my end.

    Could you please try it on a different browser and check if the issue persists?
    Guide: https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets

    I have also cleared your form cache on our end as a precaution.

    Please give it a try and let us know how it goes.

    Thanks!

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    Imani Williams 
    Answered on December 08, 2020 at 09:11 AM
    I tried a different browser (google chrome) and it worked!
    Thanks again for your help!
    ...