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Imani WilliamsAsked on December 7, 2020 at 11:19 AM
Hi Team JotForm!
I'm experiencing a bit of technical issues with integrating my forms with Google sheets.
I've read the FAQS and forums and tried everything they have suggested but it's still telling me "Invalid Authentication".
Can you assist?
Thank you!
Imani
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Richie JotForm SupportReplied on December 7, 2020 at 12:24 PM
Please try clearing your browser's cache and login to your account to integrate your form with Google Sheet.
https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheets
Let us know if the issue still remains.
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Imani WilliamsReplied on December 7, 2020 at 2:55 PMHey,
Yes the issue still exists. 🙁
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Jovanne JotForm SupportReplied on December 7, 2020 at 5:45 PM
Hi there,
I just tested the integration with Google sheet and I could not replicate the issue. The integration seems to be working correctly on my end.
Could you please try it on a different browser and check if the issue persists?
Guide: https://www.jotform.com/help/228-how-to-integrate-forms-with-google-sheetsI have also cleared your form cache on our end as a precaution.
Please give it a try and let us know how it goes.
Thanks!
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Imani WilliamsReplied on December 8, 2020 at 9:11 AMI tried a different browser (google chrome) and it worked!
Thanks again for your help!
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