Users are not able to upload file in embedded form.

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    tftglobal
    Asked on December 07, 2020 at 11:36 AM

    I have an application form on a website that is not letting users upload pdf documents. The one in question was only 128kb in size and the error I got in trying to submit one myself was 'File can't be uploaded for some reason'.

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    ashwin_d
    Answered on December 07, 2020 at 12:56 PM

    I did check your webpage where you have embedded your form and found that you have used your form's full source code.

    I would suggest you to please embed your form using its iframe embed code and that will solve your problem. The following guide should help you how to grab your form's iframe embed code: https://www.jotform.com/help/148-getting-the-form-iframe-code

    Hope this helps.

    Do try it out and get back to us if you have any questions.