Why am I not receiving an email to change my password?

  • Medhat
    Asked on December 7, 2020 at 1:53 PM
  • Gustavo_H
    Replied on December 7, 2020 at 4:57 PM

    Hi, Medhat.


    I can see what is happening; you are not getting the password change email because your email was not verified yet. I have resent the verification email to you. Please, confirm your email. If after that you still need to change your password, you can follow the guide below.

    Complete guide 👉 how-to-reset-jotform-account-password


    Please, let us know if you need anything else.